Did you have a good experience with us?
Very helpful staff and well maintained location. This is a locally owned business with Sam being in the store quite often. This store is part of the premier jewellers network so you can get jewelry under warranty. Works great for my wife's engagement ring to get it inspected every six months no charge.
Met Sam on my first visit to the store in a while. It was nice to meet the owner of the store and be treated as an important customer. His team enlarged my wedding band after I had it on for over 16 years, yes it was hard to get off. When I was leaving the store, his team walked me to the door and open it for me, great customer service.
We moved from Garland last year, had trouble with my Rolex, had it repaired in Austin area, they never fixed the problem, so when we had a short trip to the DFW metroplex I dropped my watch off and in around 3 weeks they sent it back to me and it looked like a new watch and the problem I had with it running slow was fixed and now I never have to set the time. We have used Sam's for years and they always had great prices and when they repair something it is always right. It was well worth the drive from Austin to get my watch fixed right. Anytime I have a problem you can be sure I will take it to Sam's. Everyone is very friendly and very knowledgeable. Thanks Sam's for the great work.
Seema was very kind and helpful! I am confident they took extra great care for me!
I moved to TX three years ago, and immediately started looking for a quality jeweler. As soon as I walked into Sam's, I was greeted with beautiful smiles and helpful hearts. Sam, Seema and all the other ladies that work there are the bomb. Whether you're looking for a special piece for your loved one or a simple watch battery, they will take good care of you. Not only are the prices great, but the service is exemplary! I feel like family there. Most times, they can fix my watch or jewelry while I wait. The showroom is beautiful since the remodel...I highly recommend this business! They stand behind all of their work as well.