Did you have a good experience with us?
The customer service was awesome and they did a beautiful job fixing my solitaire and bands (purchased somewhere else). Seema took one look and saw what was wrong. They delivered it back to me with a quick turnaround just as promised. I will definitely refer to them in the future.
Sam’s Fine Jewelry was amazing. We came in very frustrated having been to three other jewelry stores and not finding what we wanted. But the staff greeted us warmly and listened to what we had to say. We were trying to find our wedding bands and were having trouble finding the perfect fit to our style. They asked us about ourselves and each other. How we met, how long we’d been dating, and about the wedding. (None of the other stores did.) After listening, they directed us to some rings. The first one I tried on was perfect and they let me customize my metal and my stones so it was exactly what I wanted. (The other stores said customizing was either not possible or would cost a fortune.) They were very patient and informative with my fiancé as he tried to figure out what he wanted. They had lots of advice and were very helpful. Sam also gave us a wonderful deal, a lifetime guarantee, free cleanings, and a free gift when we bought our rings. It was a wonderful experience and I would recommend it to anyone!
Angelica took great care of me when I came in to change some watch batteries. Would go much more often if I lived closer. Great service!
They have one of the biggest and unique selections I have ever seen. Very gorgeous rings!! If you're looking for something different, something unique and beautiful this is definitely the place to go to.
I will never visit another jewelry store. Only Sam’s. They are friendly, knowledgeable and treat each customer as though they are their only customer. Their work is outstanding and they explain what the work entails so one doesn’t walk away confused. I highly recommend Sam’s. It’s hard to find a fine and upstanding jeweler, but Sam’s is it. Thank you for for your work on my necklace with the tiny gold circle from my teething ring. You understood what it meant to me and that meant more than the work itself. You made me cry! Thank you a million times over. Excellent!
Saving the day for us! I purchased a Citizen dive watch for my husband at Kohl's because it was the specific one he wanted. Of course it was too big and...READ MORE
I brought in a 100-yr old, platinum, engagement ring, which needed repair on the band. They were able to assess and provide a quote for the repair on the...READ MORE